Privacy Policy

1. Introduction

Xperteez Technology Pvt. Ltd. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and Services.

2. Eligibility

We may collect the following information directly from you when you use our Services:

Name
Email address
Mobile number
Career details and documents voluntarily shared for resume drafting or related services
Transaction details (processed via third-party gateways; we do not store payment card/bank details)

3. How We Use Your Information

Your information is used for:

Delivering Services (resume drafting, cover letters, LinkedIn optimization, career coaching, etc.)
Providing support and communication regarding your order
Processing payments securely via Cashfree and Paytm
Internal record keeping and service improvement
Legal and compliance purposes where required

4. Data Retention

Resumes, documents, and related information are retained for a maximum of 6 months from the date of service delivery.
After this period, your data is securely deleted from our systems.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties.
We do not share resumes or personal documents with freelancers; all such services are performed by in-house staff.
We may disclose information only if required by law, regulation, or government authority.

6. Payment Processing

All financial transactions are processed securely through Cashfree and Paytm.
We do not have access to or store sensitive payment information (such as credit/debit card numbers).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Restricted access to personal data
Encryption of files and communications where applicable
Secure deletion of data after the 6-month retention period

8. Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze site usage. You may adjust your browser settings to disable cookies, but some features of the website may not function properly.

9. Your Rights

As a user, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data (subject to our legal obligations and retention policy)

To exercise these rights, please contact us using the details below.

10. Governing Law

This Privacy Policy is governed by the laws of India, with exclusive jurisdiction of courts in Kolkata, West Bengal.

11. Contact Information

For any privacy-related concerns or requests, please contact us at:

📧 Email: compliance@xperteez.co.in

📞 Phone: 9902665093