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☎️ (033) 4809 5752 | Mon - Fri | 10AM - 6PM 

Trainee Community Service Officer

Hooghly, West Bengal, India

Up to ₹2.47 LPA

NBFC, BFSI, Loan

STNCC0725

Fresher - Trainee Community Service Officer | Vacancy - 30

Job Description

Position : Trainee Community Service Officer

Qualification : Minimum HS Pass

Benefits : Incentives, Skill development, Life insurance, Accidental benefits, Tour etc.


Job Description:

Manage the micro-finance operations at the client level:

  • To survey new villages and submit village mapping form to Branch Manager

  • To conduct open general meeting with the help of Aaganwadi’s worker and Pradhan and tell them about policies and vision of company's rural credit program

  • To Identify target borrowers and to form groups and centers

  • To conduct CGT (Compulsory Group Training) and to ensure that each member has clearly understood company's credit policies

  • Fill in loan applications and make recommendations to Branch Manager.

  • Document and report client feedback regarding the lending process.


Maintain client level portfolio quality and control:

  • To ensure full, on time loan repayments at the center.

  • Complete client level CDS.

  • Immediate updation of collection in LMS

  • Conduct loan utilization checks on regular intervals.

  • Follow up loans in arrears.

  • Prepare regular status reports and submit them to the Branch Manager.


Participate as an active member of the overall branch team:

  • Attend weekly staff meetings.

  • Participate in quarterly and annual branch planning workshops.

  • Provide back-up support to other team members as needed.

  • Assist in the recruitment and training activities of new recruits held at the branch.

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About Company

India's leading NBFC-MFI serving rural India, since 1990. With a presence spanning 29 states and union territories, the company is poised to evolve as a one-stop, diversified financial services provider catering to the unique needs of rural India. Building on its strong foundation, the company is set to leverage its wholly-owned subsidiaries.


Key Skills
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