Position : Trainee Community Service Officer

Qualification : Minimum HS Pass

Benefits : Incentives, Skill development, Life insurance, Accidental benefits, Tour etc.

Job Description:

Manage the micro-finance operations at the client level:

• To survey new villages and submit village mapping form to Branch Manager

• To conduct open general meeting with the help of Aaganwadi’s worker and Pradhan and tell them about policies and vision of company's rural credit program

• To Identify target borrowers and to form groups and centers

• To conduct CGT (Compulsory Group Training) and to ensure that each member has clearly understood company's credit policies

• Fill in loan applications and make recommendations to Branch Manager.

• Document and report client feedback regarding the lending process.

  
  

Maintain client level portfolio quality and control:

• To ensure full, on time loan repayments at the center.

• Complete client level CDS.

• Immediate updation of collection in LMS

• Conduct loan utilization checks on regular intervals.

• Follow up loans in arrears.

• Prepare regular status reports and submit them to the Branch Manager.

Participate as an active member of the overall branch team:

• Attend weekly staff meetings.

• Participate in quarterly and annual branch planning workshops.

• Provide back-up support to other team members as needed.

• Assist in the recruitment and training activities of new recruits held at the branch.

Posting Locations: South Bengal – within 50 km of native/home district

(Hooghly, Howrah, Purba & Paschim Midnapore, Purba & Paschim Burdwan, Nadia,

Murshidabad, Birbhum)

Eligibility:

● Qualification: Minimum HS (12th) Pass

● Experience: Fresher / Candidates with MFI or NBFC experience only

● Age Limit: 18 to 27 years

Compensation & Benefits:

● CTC for Freshers: ₹2.28 – ₹2.47 LPA

● Take-Home: ₹11,890/- per month

● Fuel Allowance: ₹3,500/-

● Incentives: Average ₹4,000 – ₹5,000/month

Additional Benefits:

○ Skill development programs

○ Life & accidental insurance

○ Performance-based incentives

○ Travel & tour benefits