We are seeking a motivated and enthusiastic Telesales Consultant to join our dynamic sales team in Mumbai. The ideal candidate will possess excellent communication skills and a proven track record in sales.

Job Responsibilities

As a Telesales Consultant, you will be responsible for generating sales through outbound calls, building customer relationships, and achieving sales targets.

Selling:

• Use various leads sources provided to generate phone sales.

• Referral Generation: Obtain referrals as part of each sales call to expand the customer base.

• Celebrate Success: Actively celebrate daily new sales within the team to foster a positive work environment.

• Conduct courtesy calls for new sales within 8 months and 11 months as directed.

Renewal:

• Follow the renewal script for renewal calls to ensure consistency and effectiveness.

• Referral Collection: Obtain referrals as part of the renewal call to enhance future sales opportunities.

• Update renewal member information on the renewal sales form accurately.

• Statistics Maintenance: Maintain renewal statistics for every renewal call to track performance.

• Contact renewals as per the established Renewal policy to ensure customer retention.

Administration:

• Document sales at the end of each call to maintain accurate records.

• File Management: Place all sales documents in the allocated area for the Administration officer for organized record-keeping.

Eligibility Criteria

• Minimum of 2 years in a sales or telesales role with a proven ability to meet sales targets.

• Excellent verbal communication skills in English; proficiency in additional languages is a plus.

• Strong relationship-building skills with a customer-centric approach.

• Familiarity with CRM software and basic computer applications (MS Office).

• High school diploma or a bachelor’s degree in business or related fields is preferred but not mandatory.

Exclusions / Not Eligible:

• Less than 2 years of relevant sales experience.

• Lack of proficiency in English or poor communication skills.

• Candidates currently employed in competing firms or industries may also be disqualified to avoid conflicts of interest.

This position offers an exciting opportunity for individuals looking to advance their careers in sales within a supportive environment. If you are passionate about sales and have the drive to succeed, we encourage you to apply.