Job Description:

• Provide technical support and guidance to clients via phone, email, and in-person interactions.

• Troubleshoot technical issues and identify and implement solutions Maintain and troubleshoot technical systems and infrastructure, including servers, networks, and hardware.

• Keep up to date on industry trends and best practices in technical support and infrastructure management Maintain accurate and up-to-date documentation of technical systems and processes.

• Collaborate with other teams and departments to ensure smooth and efficient operations.