Inside Sales Calling Process (Outbound)

• Shift Timings: Rotational (6 days/week, rotational week-offs)

• Language Requirement: Hindi & English mandatory

• Key Responsibilities: Outbound calls to promote diagnostic services, explain packages, overcome objections, record sales activity in CRM, and close bookings.

• Compensation: ₹27,000–₹30,000 fixed + ₹Up to 15,000 variable (CTC ~ ₹45,000/month).

We are seeking a proactive and persuasive Inside Sales Executive to join our growing

team in the Outbound call based sales process. In this role, you will engage with potential

lead customers via calls , understand their diagnostic needs, recommend appropriate

services or health packages, and convert into confirmed bookings. This is a voice role ideal

for candidates with strong verbal communication skills and a sales mindset.

Key Responsibilities:

● Initiate outbound calls to potential customers to promote diagnostic services and

health packages.

● Understand customers’ health requirements and suggest appropriate diagnostic

solutions.

● Provide detailed information about services, pricing, and offers to encourage

bookings.

● Effectively handle objections and questions to build trust and drive conversions.

● Maintain accurate records of customer interactions and sales activity in the CRM.

● Follow up with leads and nurture relationships to close sales.

● Collaborate with the sales and operations team to ensure smooth booking and

service delivery.

● Consistently achieve and exceed individual and team sales targets.

Required Skills & Qualifications:

● Graduate (any stream) or equivalent qualification.

● 1-3 years of experience in tele-sales, inside sales, or customer service (healthcare

industry experience preferred).

● Excellent verbal communication skills with a confident and persuasive phone

presence.

● Strong listening skills and the ability to identify customer needs.

● Goal-oriented with a proven track record of meeting or exceeding sales targets.

● Ability to work in a fast-paced environment with minimal supervision.

● Proficiency in using CRM tools and system usage.

What We Offer:

● Competitive salary + performance-based incentives.

● Structured training in healthcare services and sales techniques.

● Opportunity to grow within a fast-expanding diagnostics company.

● Supportive team and tools to succeed in a tech-driven sales environment.